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How can we help you? If you have a question, concern or suggestion please take a minute to fill out the form below and we will be sure to get back to you as soon as possible!
If you would like to leave us some feedback please visit our Feedback Page!
How can we help you? If you have a question, concern or suggestion please take a minute to fill out the form below and we will be sure to get back to you as soon as possible!
If you would like to leave us some feedback please visit our Feedback Page!
Our Big Cat team is here to help!
You can find the answers to many of your common questions about our products and services by clicking on the links below. If you can't find your answer, please contact us and will do our best to help!
Hours of Operation:
Monday through Thursday: 8am - 5pm EST
Friday 8am - 4pm EST
Phone:
Toll-free: 877-528-7244 Local: 603-934-9004
Address:
14 Lexington Drive
Suite #3
Laconia, NH 03246
Frequently Asked Questions
Coffee, Teas and Keurig K-Cup Pack Brewers for the Office
It's easy to make great coffee at the office. Click here for more information on our Keurig Office Brewers, Office coffee services and a free trial offer.
View / Update Account Info (login required)
Registered customers can update their billing, shipping, and password information online 24/7!
Reorder or view past orders (login required)
Find what you ordered in the past and even reorder it.
Big Cat Shipping Options & Rates
30 Day No-Hassle Return Policy
Big Cat wants you to be completely satisfied with our service. Anytime within 30 days of purchase you may return your product to us for a full refund. For details or to return a product please click here for immediate service.
Promotions, Discounts and Coupons
If you'd like to redeem a promotional code on our website simply enter the code in the Checkout screen after you've completed your shopping and are ready to check-out.
OUR CUSTOMERS SAY...
"Yes, there are other places to order, but no better service and with quick turnaround and shipping. I might not live in New Hampshire, but I feel like I'm supporting a local business. Love the Smarties and samples too! "
"I left a review back in 2017, but this company deserves an updated one. They have remained consistent through all of these years in their product quality, service, and delivery. I am always amazed at how quickly I receive my coffee. This week I placed an order Monday morning, and it arrived Tuesday afternoon. They take the time to add in a card, candy, and sample kkups with all of my orders. I will forever be a customer and recommend Big Cat to everyone I know."
"I have been a BC customer for several years and they have never made an error in my order. They also quickly fixed an error I made. Thank you also for the birthday discount. Much appreciated."
View more testimonials
& leave your feedback
"Yes, there are other places to order, but no better service and with quick turnaround and shipping. I might not live in New Hampshire, but I feel like I'm supporting a local business. Love the Smarties and samples too! "
"I left a review back in 2017, but this company deserves an updated one. They have remained consistent through all of these years in their product quality, service, and delivery. I am always amazed at how quickly I receive my coffee. This week I placed an order Monday morning, and it arrived Tuesday afternoon. They take the time to add in a card, candy, and sample kkups with all of my orders. I will forever be a customer and recommend Big Cat to everyone I know."
"I have been a BC customer for several years and they have never made an error in my order. They also quickly fixed an error I made. Thank you also for the birthday discount. Much appreciated."
View more testimonials
& leave your feedback
