Save $1 per box of K-Cups with code MARCHSAVE

Having trouble logging in?

Customer Service

Looking for a career change? Join our pride!

Contact Us!

How can we help you? If you have a question, concern or suggestion please take a minute to fill out the form below and we will be sure to get back to you as soon as possible!

If you would like to leave us some feedback please visit our Feedback Page!

Verification Code
Please enter the phrase CatCode above.

Our Big Cat team is here to help!

You can find the answers to many of your common questions about our products and services by clicking on the links below. If you can't find your answer, please contact us and will do our best to help!

Hours of Operation:
Monday through Friday: 8am - 5pm EST

Toll-free: 877-528-7244
Local: 603-934-9004

109 Industrial Park Drive
Franklin, NH 03235

Frequently Asked Questions

Coffee, Teas and Keurig K-Cup Pack Brewers for the Office
It's easy to make great coffee at the office. Click here for more information on our Keurig Office Brewers, Office coffee services and a free trial offer.

View / Update Account Info (login required)
Registered customers can update their billing, shipping, and password information online 24/7!

Reorder or view past orders (login required)
Find what you ordered in the past and even reorder it.

Big Cat Shipping Options & Rates

30 Day No-Hassle Return Policy
Big Cat wants you to be completely satisfied with our service. Anytime within 30 days of purchase you may return your product to us for a full refund. For details or to return a product please click here for immediate service.

Promotions, Discounts and Coupons
If you'd like to redeem a promotional code on our website simply enter the code in the Checkout screen after you've completed your shopping and are ready to check-out.

Deals of the week

Live Chat with Big Cat Coffees!  

"I've been a customer for years and have never been disappointed. Easy ordering - great service."

"I agree with others that have commented...orders arrive fast and are always correct. Thank you for the thank you note that you always include. Andrea 8/4/2017"

"Just received my first order in Afghanistan! I was not able to place an order online due to an APO address. I called and Shannon walked me through it. Everything arrived in great shape, and I especially loved all the extras..Coffee cup, sunglasses, candy! Thanks for the signed card as well!!"

View more testimonials
& leave your feedback