We want you to be completely satisfied with your purchase from Big Cat Coffees. Not Happy with a product? Tell us why and we'll do what we can to make it right!
Within 30 days of your purchase you may return your products for a full refund. We will even cover the return shipping charges!*
Begin by filling out the form to the right, please include your order number and a Big Cat customer service representative will get back to you as soon as possible.
*Eligibility for free returns is up to the sole discretion of Big Cat Coffees. Customer must bring package to a UPS pickup location to return. If you would like your package picked up at your residence by UPS an additional fee of $8.00 may apply. Find the UPS location nearest you here.