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Product Return Form












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We want you to be completely satisfied with your purchase from Big Cat Coffees.
Not Happy with a product? Tell us why and we'll do what we can to make it right!

Within 30 days of your purchase you may return your products for a full refund. We will even cover the return shipping charges!*

Begin by filling out the form to the right and a Big Cat customer service representative will get back to you as soon as possible.

*Eligibility for free returns is up to the sole discretion of Big Cat Coffees. Customer must bring package to a UPS pickup location to return. If you would like your package picked up at your residence by UPS an additional fee of $8.00 may apply.

Find the UPS location nearest you here.
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OUR CUSTOMERS SAY...



"Wonderful service, great selection of coffees to choose from, Great prices AND Quick delivery right to my door! Love, Love, Love Big Cat Coffees!"



"You always give fast, accurate service-you're tops in my book! I do wish you could once again stock the seasonal Timothys Perfectly Pumpkin-this is my very favorite and I can no longer find it anywhere!"



"Love your coffee and buy enough to last me awhile..Can't wait for the Island Coconut when it comes available and love to see what other new brands you get..Your representatives are always helpful and very friendly!! Your company is doing a great job of keeping me happy!!"

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