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Product Return Form












Reason for Return


Verification Code
Please enter the phrase CatCode above.


We want you to be completely satisfied with your purchase from Big Cat Coffees.
Not Happy with a product? Tell us why and we'll do what we can to make it right!

Within 30 days of your purchase you may return your products for a full refund. We will even cover the return shipping charges!*

Begin by filling out the form to the right and a Big Cat customer service representative will get back to you as soon as possible.

*Eligibility for free returns is up to the sole discretion of Big Cat Coffees. Customer must bring package to a UPS pickup location to return. If you would like your package picked up at your residence by UPS an additional fee of $8.00 may apply.

Find the UPS location nearest you here.
Live Chat with Big Cat Coffees!  
OUR CUSTOMERS SAY...



"Fast service!! Great prices. Thank You"



"Your prices are good, but it is in performance where you excel. It seems I receive my shipment before you tell me my order has shipped!"



"Our company has been a loyal customer to Big Cats since our regional manager, who has been a customer, introduced them. I must say they are the best. We have had reason to call them and their customer service is outstanding. They have fast service, great pricing and on-time free shipping. That's a plus. Please keep up the excellent service and stay that way. Thank you. "

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