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Product Return Form












Reason for Return


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We want you to be completely satisfied with your purchase from Big Cat Coffees.
Not Happy with a product? Tell us why and we'll do what we can to make it right!

Within 30 days of your purchase you may return your products for a full refund. We will even cover the return shipping charges!*

Begin by filling out the form to the right and a Big Cat customer service representative will get back to you as soon as possible.

*Eligibility for free returns is up to the sole discretion of Big Cat Coffees. Customer must bring package to a UPS pickup location to return. If you would like your package picked up at your residence by UPS an additional fee of $8.00 may apply.

Find the UPS location nearest you here.
Live Chat with Big Cat Coffees!  
OUR CUSTOMERS SAY...



"Been a customer of Big Cat for years now and am VERY glad I found them. Orders are never wrong and I generally receive the order the next day after having placed the order (i'm in right UPS zone). The prices can't be beat. Plus, I love the state of New Hampshire! I give them 10 starts out of 10."



" I've used you for my home deliveries for years and adore the service and now am able to use at the office also. The service is fast, effective, correct and has a great variety of options! LOVE Big Cat! "



"I have only recently discovered your website, and have to date placed two orders with you. They both arrived faster than I have ever received K-Cups in the mail! And, the customer service has been awesome. For these reasons, plus your wonderful coffee selection and great prices, I am now a committed customer! Thanks for offering such a great product and friendly service."

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