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Product Return Form












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We want you to be completely satisfied with your purchase from Big Cat Coffees.
Not Happy with a product? Tell us why and we'll do what we can to make it right!

Within 30 days of your purchase you may return your products for a full refund. We will even cover the return shipping charges!*

Begin by filling out the form to the right and a Big Cat customer service representative will get back to you as soon as possible.

*Eligibility for free returns is up to the sole discretion of Big Cat Coffees. Customer must bring package to a UPS pickup location to return. If you would like your package picked up at your residence by UPS an additional fee of $8.00 may apply.

Find the UPS location nearest you here.
Live Chat with Big Cat Coffees!  
OUR CUSTOMERS SAY...



"Love your coffee and buy enough to last me awhile..Can't wait for the Island Coconut when it comes available and love to see what other new brands you get..Your representatives are always helpful and very friendly!! Your company is doing a great job of keeping me happy!!"



"I recently returned to Big Cat Coffee. Having been disappointed that the coffee I and my family loved was no longer available and unable to find anything comparable, I left in search of some sort of replacement. Since I've returned I found that the same product is listed as a new coffee. Another one, flavored, that was discontinued is back also. I'm thrilled about it and also the fact that I received my order at my door in almost 24 hrs of placing. Thank you for your prompt service."



"I have used other k-cup services. Big Cat is by far the best! The turnaround time is amazing, most times we get it the next day. We love their promotions! Love how they throw in a different flavor kcup for us to try!!! It is a Jungle out there!!! ??"

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