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Product Return Form












Reason for Return


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We want you to be completely satisfied with your purchase from Big Cat Coffees.
Not Happy with a product? Tell us why and we'll do what we can to make it right!

Within 30 days of your purchase you may return your products for a full refund. We will even cover the return shipping charges!*

Begin by filling out the form to the right and a Big Cat customer service representative will get back to you as soon as possible.

*Eligibility for free returns is up to the sole discretion of Big Cat Coffees. Customer must bring package to a UPS pickup location to return. If you would like your package picked up at your residence by UPS an additional fee of $8.00 may apply.

Find the UPS location nearest you here.
Live Chat with Big Cat Coffees!  
OUR CUSTOMERS SAY...



"I have been using Big Cat Coffees for years and have never been disappointed. Fast service and great variety! Thanks!!"



"Just wanted to let you know you are doing a great job. I love the variety and the prices. I receive the order in just a few days and I think its the little things you do that let your customer know you really care about customer service, like the name of the packer of your order with a little note and my grandkids love the little roll of "Smarties" just wanted you to know this doesn't go unnoticed. "



"I've been getting Big Cat for about 2 years now. I've tried getting it elsewhere, but it's not as fresh. It smells sooo good when I brew it: and it tastes just as fresh too. The service is also excellent! "

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