Product Return Form
We want you to be completely satisfied with your purchase from Big Cat Coffees.
Not Happy with a product? Tell us why and we'll do what we can to make it right!
Within 30 days of your purchase you may return your products for a full refund. We will even cover the return shipping charges!*
Begin by filling out the form to the right and a Big Cat customer service representative will get back to you as soon as possible.
*Eligibility for free returns is up to the sole discretion of Big Cat Coffees. Customer must bring package to a UPS pickup location to return. If you would like your package picked up at your residence by UPS an additional fee of $8.00 may apply.
Find the UPS location nearest you here.
Not Happy with a product? Tell us why and we'll do what we can to make it right!
Within 30 days of your purchase you may return your products for a full refund. We will even cover the return shipping charges!*
Begin by filling out the form to the right and a Big Cat customer service representative will get back to you as soon as possible.
*Eligibility for free returns is up to the sole discretion of Big Cat Coffees. Customer must bring package to a UPS pickup location to return. If you would like your package picked up at your residence by UPS an additional fee of $8.00 may apply.
Find the UPS location nearest you here.
OUR CUSTOMERS SAY...
"Yes, there are other places to order, but no better service and with quick turnaround and shipping. I might not live in New Hampshire, but I feel like I'm supporting a local business. Love the Smarties and samples too! "
"I left a review back in 2017, but this company deserves an updated one. They have remained consistent through all of these years in their product quality, service, and delivery. I am always amazed at how quickly I receive my coffee. This week I placed an order Monday morning, and it arrived Tuesday afternoon. They take the time to add in a card, candy, and sample kkups with all of my orders. I will forever be a customer and recommend Big Cat to everyone I know."
"I have been a BC customer for several years and they have never made an error in my order. They also quickly fixed an error I made. Thank you also for the birthday discount. Much appreciated."
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& leave your feedback
"Yes, there are other places to order, but no better service and with quick turnaround and shipping. I might not live in New Hampshire, but I feel like I'm supporting a local business. Love the Smarties and samples too! "
"I left a review back in 2017, but this company deserves an updated one. They have remained consistent through all of these years in their product quality, service, and delivery. I am always amazed at how quickly I receive my coffee. This week I placed an order Monday morning, and it arrived Tuesday afternoon. They take the time to add in a card, candy, and sample kkups with all of my orders. I will forever be a customer and recommend Big Cat to everyone I know."
"I have been a BC customer for several years and they have never made an error in my order. They also quickly fixed an error I made. Thank you also for the birthday discount. Much appreciated."
View more testimonials
& leave your feedback
