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Product Return Form












Reason for Return


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We want you to be completely satisfied with your purchase from Big Cat Coffees.
Not Happy with a product? Tell us why and we'll do what we can to make it right!

Within 30 days of your purchase you may return your products for a full refund. We will even cover the return shipping charges!*

Begin by filling out the form to the right and a Big Cat customer service representative will get back to you as soon as possible.

*Eligibility for free returns is up to the sole discretion of Big Cat Coffees. Customer must bring package to a UPS pickup location to return. If you would like your package picked up at your residence by UPS an additional fee of $8.00 may apply.

Find the UPS location nearest you here.
Live Chat with Big Cat Coffees!  
OUR CUSTOMERS SAY...



"I have been a Big Cats customer for over 10 years and have NEVER been disappointed in the product or customer service I have received. When I am in a store and people are looking at Keurig pots I always give them your web site to buy their coffee with the highest of confidence. Thank you for your continued great service and I look forward to new products"



"I 'be never been disappointed. Great service! If you're like me and order the wrong thing , returning it is so easy. "



"Been ordering from BC for a couple of years and so pleased with the coffee and the fast delivery. Green Mountain decaf dark magic extra bold is my favorite. Have searched for other coffee services and the prices are outrageous. I'll stick with BC"

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