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Dear Big Cat Coffees Customers,

We initially created the Purr-fect pack as a way for customers to easily sample our large selection of over two hundred K-Cup varieties and it has become hugely popular over the years. Unfortunately, we must inform you that due to packaging restrictions we are no longer able to offer the Purr-fect pack. We understand it's a favorite product for many of you and we are as sad to see it go as you are.

But it's not all bad news. Even though the Purr-fect pack is gone, our mission stays the same: to offer you the absolute best online shopping experience for K-Cups by providing a huge variety, the lowest prices, world class customer service, and super-fast shipping.

We are constantly trying to find ways to improve and are proud to offer this new policy change:
We now offer free returns for all products. If you'd like to try a new product go for it! You won't be stuck with a bunch of K-Cups that you don't like. Please visit our returns page for details.

Finally, we'd like to offer you a little something extra:



Thank you for supporting us over the years and for helping make Big Cat Coffees what it is today! We are nothing without our amazing customers and we hope that you will continue to choose us to provide you with the purr-fect cup every time!

Sincerely,
The Big Cat Coffees Crew






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OUR CUSTOMERS SAY...



"Our company has been a loyal customer to Big Cats since our regional manager, who has been a customer, introduced them. I must say they are the best. We have had reason to call them and their customer service is outstanding. They have fast service, great pricing and on-time free shipping. That's a plus. Please keep up the excellent service and stay that way. Thank you. "



"Yesterday I used my birthday code to order some of my favorite coffees. When I had checked your shipping page and saw that orders needed to be done by 2 PM for same day shipping and I'd finished my order at 2:23 PM I figured that my coffee would come on 8-17. But then later I got the message that my order had shipped. And about 10" ago it arrived. I love Big Cat Coffees ! You are a great place for coffee!"



"Hi Big Cat, Received my first shipment today and was impressed with the packing. The invoice stated that it was purrfectly packed by Andrea, and it was no damage in shipping. The little extra touchs were nice also. This fast service along with pricing and free shipping will make me a return customer. My hats off to the Cat keep doing things purrfectly. "

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