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Product Return Form


Not happy with your product? Tell us why and we'll do what we can to make it right!

Within 30 days of purchase you may return your unused product to us for a full refund. (Sorry, we can only accept returns on un-opened coffee, tea, chai or other consumable product cartons.) If you should need to return a product or brewer for any reason please fill out the form below:






Reason for Return


Build your own
k-cup variety pack!

Select from over 180 tasty varieties and build as many boxes as you want, name them and save them to your Big Cat account to re-order at a later date.
OUR CUSTOMERS SAY...



"It is wonderful to know that in this fast moving impersonal world there are still great companies like yours!!"



"You Guys ROCK!!! I will be buying my coffee here from now on!!!"



"What a great way to start a day or just something to relax with, multiple choices of coffees & teas. The customer Service is phenomenal."

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