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Within 30 days of purchase you may return your unused product to us for a full refund. (Sorry, we can only accept returns on un-opened coffee, tea, chai or other consumable product cartons.) If you should need to return a product or brewer for any reason please fill out the form to the right:
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Select from over 180 tasty varieties and build as many boxes as you want, name them and save them to your Big Cat account to re-order at a later date.

OUR CUSTOMERS SAY...



"From an old-fashioned guy who doesn't do a whole lot of online shopping, I gotta say "Big Cat Rocks!!" The Purr-Fect Pack is a great way to sample k-cups. And the customer service over the phone is top notch. It's nice to do business with a company that makes you feel like a person rather than a number. Way to go Big Cat!!!!"



"I so enjoy ordering from Big Cats Coffee. I order about every other month and invites a couple of friends to order with me. We always make ourselves purfect packs and name them after ourself or something funny. It's a great way to try something new. Then when the order comes in we will trade k-cups from the boxes (of one flavor). I have contacted customer service by email or chat and always have had a positive outcome. I recently spoke to Patty. She was helpful getting me Moca Java fix! "



"I received my first order today and I am extremely happy! I ordered on Monday and received my order on Wednesday! I love my tea Purr-Fect Pack and will be placing an order for a coffee Purr-Fect Pack very soon. You have won a new customer."

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