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Product Return Form

Reason for Return

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Please enter the phrase CatCode above.

We want you to be completely satisfied with your purchase from Big Cat Coffees.
Not Happy with a product? Tell us why and we'll do what we can to make it right!

Within 30 days of your purchase you may return your products for a full refund. We will even cover the return shipping charges!*

Begin by filling out the form to the right and a Big Cat customer service representative will get back to you as soon as possible.

*Eligibility for free returns is up to the sole discretion of Big Cat Coffees. Customer must bring package to a UPS pickup location to return. If you would like your package picked up at your residence by UPS an additional fee of $8.00 may apply.

Find the UPS location nearest you here.
Live Chat with Big Cat Coffees!  

"I enjoy ordering my coffee in bulk from Big Cat. I'm always browsing the selection to see what is new. I get a much better value and selection from Big Cat than from any place locally. I do miss my purr-fect packs though. Thanks! Lisa"

"Besides having a wonderful website, great selection, good prices and prompt deliveries, Big Cat Coffees' customer service is top notch. "

"Our family has been buying from BigCatCoffee for a while now and I just want to say that they have the best selection and the best prices. Believe me I have compared to. Will always be a customer and would tell anyone how great they are. Thanks BigCatCoffee."

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