Product Return Form
Not happy with your product?
Tell us why and we'll do what we can to make it right!
Within 30 days of purchase you may return your unused product to us for a full refund. (Sorry, we can only accept returns on un-opened coffee, tea, chai or other consumable product cartons.) If you should need to return a product or brewer for any reason please fill out the form to the right:
OUR CUSTOMERS SAY...
"We've been Big Cat customers for some time now and have found that Big Cat's price are far superior to all other competitors in the K-Cup mail order world.
We are extremely happy with your products (even the little candies with each order) and your customer service representitives are most friendly and a joy to deal with.
Thank you all for your products, prices and friendly employees."
"Best coustomer service ever they really love what they do and it shows . Than you for being such a user friendly company"
"I get my coffee fast. I love this site!"
View more testimonials
& leave your feedback