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Product Return Form












Reason for Return


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Not happy with your product?
Tell us why and we'll do what we can to make it right!


Within 30 days of purchase you may return your unused product to us for a full refund. (Sorry, we can only accept returns on un-opened coffee, tea, chai or other consumable product cartons.) If you should need to return a product or brewer for any reason please fill out the form to the right:
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Select from over 180 tasty varieties and build as many boxes as you want, name them and save them to your Big Cat account to re-order at a later date.

OUR CUSTOMERS SAY...



"I have ordered from Big Cat several times over the past few years. I'm so happy with their products and their service. I had one occasion to contact them with a question and it was answered immediately. I would, and have, recommend them to everyone! The service AND the prices are great and I always receive my products quickly!! I'm a VERY happy customer."



"My order was delivered in a timely manner and was correct. Like Big Cat Coffee because you have a good selection of decaf coffees/teas and can mix and match in boxes order."



"I've been a customer for numerous years and have had quick, fast service every order. I've recommended it to all of my family. They were very helpful with an error with my most recent order (error on my side NOT their side!). Thank you! "

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