Having trouble logging in?
 

Product Return Form











Reason for Return


Verification Code
Please enter the phrase CatCode above.


Not happy with your product?
Tell us why and we'll do what we can to make it right!


Within 30 days of purchase you may return your unused product to us for a full refund. (Sorry, we can only accept returns on un-opened coffee, tea, chai or other consumable product cartons.) If you should need to return a product or brewer for any reason please fill out the form to the right:
Live Chat with Big Cat Coffees!






Select from over 180 tasty varieties and build as many boxes as you want, name them and save them to your Big Cat account to re-order at a later date.

OUR CUSTOMERS SAY...



"I just want to thank you for your EXCELLENT customer service! I ordered coffee Monday afternoon and received it the next day. You are all really on top of things and that is much appreciated. I need my Double Black Diamond every morning and with you, I am never out of it. :) Many thanks from Jersey! :) :) "



"I have had the best experience with Big Cat Coffees and their customer service! Patty is so awesome and always so helpful and accommodating. Thanks, Big Cat Coffees!"



"I've been ordering Kcups from Big Cat for almost 3 years now and recommend you to everyone I know that loves coffee...or tea...or hot cocoa...or good service. Love the Purr-fect pack idea too! Keep it up!"

View more testimonials
& leave your feedback