Build your own
k-cup variety pack!
Bigelow Tea
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Customer Service
Our Big Cat team is here to help!
You can find the answers to many of our common questions about our products and services by clicking on the links below. If you can't find your answer, please contact us and will do our best to help!
Hour of Operation:
Monday thru Friday, 8am - 7pm EST
Saturday, 8am - 2pm EST
Phone:
1-877-528-7244
72 Primrose Drive South
Laconia, NH 03246
Frequently Asked Questions
Contact Us!
How can we help you? If you have a question, comment or suggestion please take a minute to fill out the form below and we will be sure to get back to you as soon as possible!
How can we help you? If you have a question, comment or suggestion please take a minute to fill out the form below and we will be sure to get back to you as soon as possible!
Coffee, Teas and Keurig K-Cup Brewers for the Office
It's easy to make great coffee at the office. Click here for more information on our Keurig Office Brewers, Office coffee services and a free trial offer.
View / Update Account Info (login required)
Registered customers can update their billing, shipping, and password information online 24/7!
Reorder or view past orders (login required)
Find what you ordered in the past and even reorder it.
Big Cat Shipping Options & Rates
FREE shipping on orders over $50 applies to the 48 contiguous United States. Additional charges apply to HI and AK. We do not currently ship outside the US. For more shipping information please see our FAQ page.
30 Day No-Hassle Return Policy
Big Cat wants you to be completely satisfied with our service. Anytime within 30 days of purchase you may return your unused product to us for a full refund. We can only accept return on un-opened coffee, tea, chai or other consumable product cartons. If you should need to return a product or brewer for any reason please click here for immediate service.
Promotions, Discounts and Coupons
If you'd like to redeem a promotional code on our website simply enter the code in the Checkout screen after you've completed your shopping and are ready to check-out.
Select from over 180 tasty varieties and build as many boxes as you want, name them and save them to your Big Cat account to re-order at a later date.
OUR CUSTOMERS SAY...
"This is the K-Cup website you need to bookmark! .... I've found my #1 source for my K-Cups! Big Cat Rocks!"
"I will continue to recommend you to everyone I know who uses K-cups! Your company is fantastic!! Thanks for your hard work and attention to detail."
"Just got my third order from Big Cat! Always like Christmas when I get that box! And always happy to get an extra cup and get to sample something new."
View more testimonials
& leave your feedback
"This is the K-Cup website you need to bookmark! .... I've found my #1 source for my K-Cups! Big Cat Rocks!"
"I will continue to recommend you to everyone I know who uses K-cups! Your company is fantastic!! Thanks for your hard work and attention to detail."
"Just got my third order from Big Cat! Always like Christmas when I get that box! And always happy to get an extra cup and get to sample something new."
View more testimonials
& leave your feedback
